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Return & Refund Policy

At AzurAlu, every project is custom-designed, fabricated, and installed to meet each client’s specific requirements. Because all products are made to order and installation services are scheduled in advance, all sales are final once production or procurement has begun.

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We take great care to ensure that each product is delivered and installed in perfect condition. If, however, you receive a product that is defective, damaged, or incomplete upon delivery or installation, please contact us at info@azuralu.co


Within 3 days of completion. Our team will promptly review your concern and coordinate the appropriate solution in accordance with the manufacturer’s warranty — including repair, replacement, or service adjustment as necessary.

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Please note that issues arising from improper use, lack of maintenance, environmental exposure, or unauthorized modifications are not covered under this policy.

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We appreciate your trust in AzurAlu and are committed to ensuring your complete satisfaction — from production to installation and beyond.

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AzurAlu — Elegant Strength. Built Fast. Built to Last.

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